Shipping Policy

Processing Time and Shipping Policy

Pre-Orders or as Made to Order items will need a minimum of 2 weeks of turnaround time. Restocks or new collections are already made and ready to be shipped to you between 3-5 business days. Requested custom orders turnaround time depends on the design and time it will take to create. The estimated turnaround time will be discussed and determined.

Once orders have been dropped off at USPS and are shown as "in transit", Umi and Meg Collection cannot be held responsible for any delays or losses. If you need help locating your package please reach out to your local post office first. Should you have any other further questions or other inquiries, please contact us and we will do our best to help you.

Do you ship internationally? How much does it cost?

We are happy to announce that Umi and Meg Collection ships worldwide. International orders all have different shipping rates depending on your location. Please keep in mind that international shipments are delayed due to COVID-19. It is not uncommon to see shipment times up to 3 months. Please be prepared for delays when placing international orders. As of now we are not currently offering expedited shipping options.  

Custom Fee

International orders are subject to customs fees. USPS does not provide us with information on which countries charge customs or how much fees are. Please use a customs calculator to estimate duty fees in your countries.